Compensation now payable for flights delayed by technical faults
An EU court has ruled that airlines must pay compensation of up to €600 if flights are cancelled or delayed due to technical reasons. Previously airlines have got away with not paying up in these circumstances by claiming that a technical fault counted as an extreme circumstance beyond their control.
Thousands of passengers who have previously been denied compensation due to the delay being caused by a technical fault could now re-submit their claims and the airlines will be forced to reconsider.
When flying on an EU airline you are entitled to compensation if your flight is cancelled or delayed by more than 3 hours.
In the light of this ruling, only extreme weather or industrial action are likely to be seen as an extreme circumstance, meaning that a traveller is not entitled to compensation.
If you have experienced a flight delay of 3 hours or more read our guide to help you claim compensation.