How to Make a Claim on your Travel Insurance
How can you claim on your policy?
For full details on how to make a claim please visit:
If you wish to speak to a claims handler by phone please call +44 (0)1444 465 590
In the event of medical emergency abroad please call +44 (0)1444 465573.
What happens next? The service you can expect to receive
After your form is processed by the claims company, you will receive either:
- Confirmation that the claim will be covered under the terms of the policy
- A request for additional information and the reason that information is needed
- Or a clear explanation why the claim is not covered under the terms of the policy
Once a claim has been approved for settlement, you should receive payment within 10 working days.
Further information on making a claim
For information on the documentation that is required to support your claim please see your policy wording or read the useful articles below: