FAQs
Buying the right travel insurance to meet your needs is important, especially if you have a pre existing medical condition. We've put together some frequently asked questions to give you more information about the type of travel insurance policies we offer, as well as guidance on making a claim should you need to do so.
Top frequently asked questions
Contact us
Quotations, Sales & Renewals
Opening hours:
Sales
Monday to Friday - 9am to 7pm
Saturday, Sunday and bank holidays (excluding Christmas Day and Boxing Day) - 9am to 5.30pm
Customer service
Monday to Friday - 9am to 7pm
You can get a quote and instant cover on our website 24 hours a day: