Meet the team

Meet our team of seasoned professionals with over 50 years of expertise in travel and insurance. We're here to guide you through every step of your journey!

Our experts

Dr Ellen Welch

NHS GP and resident medical expert

Doctor Ellen Welch is a fully qualified GP with over 20 years of experience, and an award winning author.

Grant Winter

Compliance Officer

Grant Winter is a Cert CII–qualified insurance professional with 13 years’ experience, currently serving as Compliance Officer and Consumer Duty Champion at Ancile Insurance Group Ltd.

Maria Hughes

Travel Expert

Maria is our travel writing expert, bringing years of industry experience and a genuine passion for helping others explore with confidence.

Tracey Culwick

Travel Insurance Expert

With almost 30 years in the travel industry, including 16 years in travel insurance and 6 years dedicated to compliance, Tracey is the go-to expert for making sense of complex rules and regulations.

Graeme McKenzie

Communication Expert

Graeme has spent his entire career, over 42 years, working as a marketing communications specialist.

Tiffany Coll

Head of Operations

Tiffany brings years of experience in people leadership, operations and travel insurance in her role as Head of Operations.