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About us

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Goodtogo is a specialist travel insurance provider. 

We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.

  • Cover for all types of medical conditions
  • No age limits

From where we started to where we are today...

Discover the goodtogo story and our fresh new look here.

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Specialist travel insurance

What makes goodtogo different?

Goodtogo was specifically created to tackle the lack of choice in the market place for older travellers and those with pre existing medical conditions.

We are proud to be able to provide travel insurance to travellers who have difficulty finding cover from a standard insurer due to their pre existing medical conditions or because they are over 65.

Our travel insurance can cover all types of pre existing medical conditions up to a high level of severity and sometimes even a terminal prognosis. In addition we have no age limits on our travel insurance policies, so you won't find that you are suddenly refused travel insurance cover simply because you have got older.

We firmly believe that everyone should be able to travel with the peace of mind that they have the appropriate travel insurance cover in place no matter what their age or medical conditions.

Why choose Good to Go?

Goodtogo are specialist travel insurance providers. Our policies are specifically designed to offer suitable cover for those with asthma and other pre-existing medical conditions.

Medical Conditions

Our policies can cover all types of pre-existing medical conditions, up to a high level of severity.

No Age Limits

Our travel insurance policies have no upper age limits. Your age will not be a barrier to getting cover for your trip.

On a waiting list

We can cover you while you are on a waiting list for treatment, so long as it is for a diagnosed condition.

24/7 Emergency Assistance

Our English-speaking medical emergency assistance team are just a phone call away - wherever you are in the world.

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We specialise in cover for medical conditions

Many standard insurers keep prices down by excluding people with health conditions. We were built to do the opposite. Our policies are designed specifically for people with pre-existing medical conditions, from asthma and diabetes to heart disease, cancer, stroke, epilepsy, COPD, and mental health conditions.

We can cover conditions up to a high level of severity. In many cases, we can still help if you're undergoing treatment such as chemotherapy or radiotherapy, if you're on a waiting list for treatment for a diagnosed condition, and in some circumstances even if you've received a terminal prognosis. 

There's no upper age limit: Your age shouldn't decide whether you get to travel. That's why none of our single trip or annual policies has an upper age limit. Whether you're 65 or 95, you can get a quote.

Medical screening that's quick and simple: Declaring your medical history doesn't need to be a chore. When you get a quote, online or over the phone, you'll answer a short set of multiple-choice questions about your conditions. It takes just a few minutes, and once you're happy with your quote, we can issue your cover straight away. 

Your whole party covered together: If you're travelling with family or friends, you can all be insured on the same policy, including those without a medical condition. This matters more than you might think: when everyone is on one policy, your companions are also covered for cancellation if the trip has to be called off because of your declared condition. If they're insured elsewhere, that may not apply.

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A level of cover to suit you: Everyone's needs are different, so we offer different levels of cover. Our Silver policy is our most economical option, focusing on emergency medical cover and mobility aids. Gold, our best seller, includes medical and repatriation cover up to £10 million alongside cancellation and other benefits. And Platinum gives you our highest level of protection.

We also offer single-trip policies for holidays of up to 94 days, annual multi-trip policies for regular travellers (with trips of up to 31 days each), and dedicated cruise cover with extras such as cabin confinement, missed port departure, and itinerary changes.

We look after your mobility aids: If you rely on a wheelchair or other mobility aid that you own, our Silver, Gold and Platinum policies cover it for loss or damage up to £2,500. If it's out of action while you're away, we'll also pay to hire a replacement, so your holiday doesn't grind to a halt. 

Help whenever you need it: Every policy includes 24-hour emergency medical support. Wherever you are in the world, and whatever the time, help is just a phone call away. Our assistance team can support you with everything from finding treatment to arranging repatriation home.

Trusted by hundreds of thousands of travellers: Since 2010, we've insured more than 1 million travellers, many of whom struggled to find cover elsewhere. We're also listed in the MoneyHelper travel insurance directory, which helps people with serious medical conditions find specialist cover at a fair price. And with thousands of reviews on Trustpilot, you can see for yourself what our customers think.

You're good to go: Don't let your age or health hold you back from the trips that matter most, whether that's a city break in Rome, a cruise around the Med or a long-awaited visit to family overseas. Get a quote in minutes, declare your conditions, and travel with peace of mind.

Customer testimonial

"Very easy to get your insurance online. Quote given and booked in a few minutes. Price was a no brainer. Much cheaper than silly quotes from similar companies as I’m over 70yrs old."

Customer testimonial

"An easy and straightforward website ! For an oldie who doesn't like technology ! Holiday insurance was done in 5 minutes!"

Emergency assistance: Customer testimonial

"I would like to thank you very much for the help and support you gave, particularly to my husband who was obviously very worried when he first called you. Your kind concern and advice"

Emergency assistance: Customer testimonial

"I have written to Zeneb thanking her for helping repatriate my mother. She was fantastic. I also thank the team at Global Response for helping."

Emergency assistance: Customer testimonial

"I’d also like to say thank you again to you personally. You really put me at ease and took all of the stress away from dealing with my problem and travelling."

Claims: Customer testimonial

"Thanks, I knew it would be difficult for you. I'm taking Lufthansa to the Small Claims Court. Thanks for the work you have done on my behalf."

Claims: Customer testimonial

"I am writing to you to thank you for all the effort you put in when dealing with my recent claim. We have checked our bank account and the money has now cleared."

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Trusted travel insurance

Buy with confidence

Authorised & Regulated

Authorised and regulated by the Financial Conduct Authority

We are authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 471641.

FSCS Protection

Covered by the Financial Services Compensation Scheme

The travel insurance policies we sell are covered by the FSCS, this means if the insurer was unable to meet its liabilities to you compensation may be available (UK residents only).

Cyber Essentials Certified

Your data is safe and secure

We are Cyber Essentials certified. Cyber Essentials is a Government-backed certification scheme that helps us keep your data safe from cyber attacks.

Established 2010

Enabling travel since 2010

We have been enabling those with medical conditions and older travellers to enjoy a holiday abroad since 2010.

5 Star Rated

Rated 5 stars by Defaqto

Our Platinum policies and Cruise Premium policies have been given 5 stars by the experts at Defaqto.

Excellent

Rated Excellent on Trustpilot

We are very proud that our customers have rated us 'Excellent' on Trustpilot. Your reviews, good or bad, help us to improve our service.

Authorised and regulated by the Financial Conduct Authority

Underwritten by Red Sands Insurance Company

goodtogo is a trading name of Ancile Insurance Group Ltd.

Ancile Insurance Group Ltd, Registered Office: 3rd Floor 114a Cromwell Road London SW7 4AG, is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 471641.

You can check this on the Financial Services Register by visiting the FCA's website https://register.fca.org.uk/s/ or by contacting the FCA on 0800 111 6768.

Our travel insurance is Underwritten by Red Sands Insurance Company (Europe) Ltd.  Red Sands Insurance Company (Europe) Limited is registered in Gibraltar Reg. No: 87598. Registered office: Level 3 Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar.  

Red Sands Insurance Company (Europe) Limited is authorised and regulated by the Gibraltar Financial Services Commission and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority in respect of business underwritten in the UK (No: 231635). 

Red Sands Insurance Company (Europe) Limited is a member of the UK's Financial Services Compensation Scheme and Association of British Insurers. 
We also have a range of optional extras which are underwritten by different insurers, please see your policy wording for details.

Reviews: Good to Go single trip & annual travel insurance

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Friendly experts

Our team are here to help

Every member of our team is fully trained, so no matter who you speak to when you call, they will be able to help with your enquiry with knowledge and compassion.

If you would like a travel insurance quotation over the phone, or have a query about our cover please give us a call on 0330 024 9949, we are waiting to help.