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Introducing...

A fresh new look

Beach Scene
  • Same commitment to helping you travel with confidence
  • Offering cover tailored to individual circumstances  

A fresh new look, with the same commitment to helping you travel with confidence

Travel means something different to everyone.

For some, it’s finally taking that long-awaited family holiday. For others, it’s visiting loved ones abroad, exploring somewhere new, or simply enjoying the freedom to get away and relax.

That feeling of confidence and freedom is what inspired our new brand identity.

While our look has evolved, the things our customers value most about us remain the same.

For years, we have proudly covered individuals, couples and families who may have struggled to find travel insurance elsewhere due to their age or medical conditions.

Our brand refresh reflects the freedom that our customers value. 

1

Why we were created

We were created to address a lack of choice in the travel insurance market for older travellers and those living with pre-existing medical conditions.

Too often, people found themselves unable to access suitable cover simply because of their age or health record. We wanted to change that.

From the beginning, our focus has been on helping customers access travel insurance that meets their individual needs, including cover for a wide range of medical conditions, higher severity conditions and, in some cases, even terminal prognoses.

We also believe age should never be the reason someone stops exploring the world. That’s why our policies have no upper age limits, helping customers continue travelling with confidence for as long as they choose.

3

Supporting customers when it matters most

Travel insurance is about more than a policy document. It’s about being there when customers need support most.

Since January 2022, we have paid out over £38 million in claims, with more than £16 million paid in 2025 alone.*

Behind every claim is a real person, a disrupted trip, an unexpected illness, or a moment where reassurance matters. Our role is to help customers feel supported throughout those situations, so they can focus on what matters most.

Quote Infographics Biggest Claim

Looking ahead

This new chapter for our brand is about continuing to move forward while staying true to what has always mattered.

We remain committed to:

  • Providing travel insurance for customers of all ages  
  • Supporting travellers with pre-existing medical conditions  
  • Offering cover tailored to individual circumstances  
  • Helping people travel with financial protection  

Our new look is simply a reflection of that ongoing commitment - built around the freedom travel brings.

Because no matter where the journey leads, you are always Good to go.

* Figures represent total claims paid across the Ancile Insurance Group Ltd travel insurance brands. 

Reasons to choose goodtogo

Goodtogo are specialist travel insurance providers. Our policies are specifically designed to offer suitable cover for older travellers and those with medical conditions.

Mobility aids & medication

All policies include cover for mobility aids and prescription medication.

No Age Limits

Our travel insurance policies have no upper age limits. Your age will not be a barrier to getting cover for your trip.

24/7 Emergency Assistance

Our English-speaking medical emergency assistance team are just a phone call away - wherever you are in the world.

Medical Conditions

Our policies can cover all types of pre-existing medical conditions, up to a high level of severity.

Emergency assistance: Customer testimonial

"I have written to Zeneb thanking her for helping repatriate my mother. She was fantastic. I also thank the team at Global Response for helping."

Claims: Customer testimonial

"I am writing to you to thank you for all the effort you put in when dealing with my recent claim. We have checked our bank account and the money has now cleared."

Customer testimonial

"An easy and straightforward website ! For an oldie who doesn't like technology ! Holiday insurance was done in 5 minutes!"

Mother and daughter 1406x1406

Travel insurance for medical conditions

Get a travel insurance quote for your next holiday

It should only take a few minutes to get a travel insurance quote and we can issue cover immediately. Simply tell us your destination, travel dates and declare your medical history.

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