Flight delayed or cancelled?
You could be entitled to €600 per person

If you have experienced a flight delay or cancellation in the last 6 years you may be entitled to claim up to 600 euro compensation from your airline.

EU legislation enables eligible travellers to claim compensation if their flight was delayed for more than 3 hours, cancelled or over-booked.

Claim compensation

Flight compensation claim service is provided by Delayed Again

Under what circumstances is compensation payable?


If your flight has been cancelled by the airline, in addition to them providing a full refund or an alternative flight, you are also entitled to compensation under EU law, unless;

  • You are informed about the cancellation at least 2 weeks before the time of departure
  • You were informed about the cancellation less than 2 weeks prior to the flight, but the airline have offered an alternative route and a similar schedule to the original flight.


You have a right to compensation if the delay was;

  • Two hours or more in the case of flights of 1500 km or less
  • Three hours of more in the case of all intra-community flights of more than 1500 km and of all other flights between 1500km and 3500km
  • Four hours of more

Denied boarding (over-booked)

  • Sometimes airlines request volunteers to give up their seat on a flight due to over booking, if they do not have enough volunteers the airline may deny boarding against the passengers will.  In this situation the passenger is due compensation immediately.

Flight compensation claim service is provided by Delayed Again

Who is eligible under the regulation?

Under EU law, you are eligible to make a claim for compensation if:

  • Your flight departed from any airport within the EU, Norway, Switzerland or Iceland.
  • Your flight arrived in the EU with any EU carrier or one from Norway, Switzerland or Iceland.

How much can you claim?

If you are eligible for compensation you could claim up to 600 euro per person and you are entitled to make a claim from your airline if the delay or cancellation occurred within the last 6 years.

The amount you can claim depends on the distance you were due to fly and the length of the delay and ranges from 200 to 600 euro.

How to make a claim?

There are 2 ways of making a claim for compensation.  You can write to your airline directly and set out your case, alternatively there are specialist companies who can submit the claim for you.

Goodtogoinsurance.com have teamed up with Delayed Again who can make a claim for compensation on your behalf. 

Flight compensation claim service is provided by Delayed Again

The process of claiming compensation is easy.

It will only take a few minutes to check whether you are entitled to any compensation. If you are, Delayed Again will do the hard work for you.
You don’t pay anything for the service unless your claim is successful.  If it is successful Delayed Again will take a 27% commission and admin fee from your compensation.

To get started all you need to do is complete an online form with your flight details.  Don’t worry if you don’t have the flight numbers; your airline, departure and destination airports and scheduled times is good enough.

In what circumstances can an airline turn down your claim?

An airline can turn down your claim for compensation if the delay or cancellation was due to extraordinary circumstances.

An extraordinary circumstance is something which is outside the control of the airline and something which is not their fault. Eg. Extreme weather conditions, political unrest, employee strikes.

Delays and cancellations caused by technical problems, influenced by other flights and problems at the airport should all be subject to cancellation.

Flight compensation claim service is provided by Delayed Again