Emergency Medical Assistance: Child with Sickness or Diarrhoea

Typically, if a child falls ill with sickness or diarrhoea on holiday the first thing you should do is call a doctor to your room, or make your way to a local medical centre, in severe cases of dehydration this could be by ambulance. Your holiday rep or hotel receptionist will usually be able to assist you in contacting a doctor or give you directions to the nearest hospital.

Remember, travel Insurance is not Private Medical Insurance, in that it only covers unavoidable, unexpected emergency treatment. You are not covered for private medical treatment if there are medically capable public facilities available.

Once at the medical centre you or the medical staff would need to contact the Emergency Assistance Line as soon as possible to confirm that travel insurance cover is in place. You will need your policy number at this stage and a description of your child's condition.

Once the Assistance Team have confirmed that travel insurance cover is in place they will usually liaise with the local doctors directly to ensure that your child gets the appropriate medical treatment.

If your child's illness will interfere with your ability to return home as planned the Assistance Team will generally be able to help arrange for your accommodation to be extended and alternative flights to be booked. They will continue to monitor your child's condition and offer support where needed until they are discharged from hospital.

If the medical treatment caused you to miss your flight home the Assistance Team will usually help you arrange alternative flight.